FAQ
frequently asked questions.
Find answers to our most frequently asked questions.
Shipping & returns
What if it doesn’t work for me?
Try our products risk free for 30 days. If they don't work for you, or you're not 100% happy, just send them back and we'll refund you. For full details, check our return policy here.
How long does shipping take?
We ship Australia-wide with delivery times between 7–16 business days. Once your order has been dispatched, you’ll receive a tracking number by email so you can follow your package. For more details, click here to view our full Shipping Policy.
How much is shipping?
We offer FREE shipping Australia-wide on all orders over $100 AUD. Shipping will be automatically free at checkout once your order qualifies.
Products Information
Where can I find information on sustainability?
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Can I see your certificates?
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Where are your products made?
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Do you offer samples of your product?
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Where can I find more information?
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The sleep mask is pure luxury.
It blocks out all light, protects my lashes, and feels incredibly comfortable. I also had a small issue with shipping, but the team at Etera Rest handled it so kindly and quickly. Couldn’t be happier!
Sofia R. Brisbane, Australia
FREE SHIPPING OPTIONS
Free on orders over $100 AUD
FREE EASY RETURNS
We cover the costs
TRY RISK FREE FOR 30 DAYS
Love it or return it!
SECURE PAYMENTS
Secure checkout guaranteed